Help Desk Software Users from Tech Decisions
|186,077||Total Universe / Universe Rate||$175.00/M|
The Help Desk Software Users from Tech Decisions list allows marketers to target professionals within industries who use the technology to problem solve technical issues customers are experiencing with purchased products like computers, electronics, and more. Along with this software resource, professionals in this list purchase products ranging from phones to cloud software for daily business operation.
REACH SOFTWARE USERS INCLUDING: IT directors, help desk managers, multimedia directors, systems analysts, telecommunications directors, call center representatives, account representatives
Companies and professionals in this list use help center software such as BMC and IssueTrak to manage tickets, automate processes and address customer concerns when calling to troubleshoot product operation, malfunctions, and usages. Help desk software allows personnel to resolve tickets faster and more accurately and ensures no ticket is missed. It allows them to focus on more important tasks while automating repetitive and routine tasks so staff works more efficiently. With help desk software, many businesses are able to offer their customers 24/7 service. Many help desk applications provide analytics to help software users address and resolve recurring customer complaints. An essential resource for any business, this software improves efficiency and the overall customer experience. Software users in this list seek reliable vendor partners to provide the products and services needed to be proficient in day to day tasks.
INDUSTRIES UTILIZING SOFTWARE: Technology, computer, manufacturing, electronics, software, telecommunications, automotive
PRODUCTS PURCHASED: Industry magazines, phones, computers, software, laptops, mobile devices, computer peripherals, internet services, servers, routers, LANS, business attire, desktop storage, file storage, diagnostic tools, modems, training resources, office supplies, and office furnishings.
LIST PURCHASERS: Industry publications, computer manufacturers, software developers, consulting firms, technology providers, tradeshow organizers, financial institutions, credit card issuers, and continuing education providers.
Title Level (20.00/M) Chief/Head Svp/VP Directors Managers Below Mgr/Staff Job Function (20.00/M) CEO/President/Owner/MD Other C-Suite Finance/Accounting IT Sales/Marketing/Business Development Operations Customer Services/Customer Engineering HR/Training Purchasing/Procurement Research Others Industry (20.00/M) 01-09 - Agriculture,Forestry,Fishing 10-14 -Mining 15-17 - Construction 20-39 - Manufacturing 40-49 - Transportation & Public Utilities 50-51 - Wholesale Trade 52-59 - Retail Trade 60-67 - Finance,Insurance,Real Estate 70-89 - Services 91-99 - Public Administration Unknown Technologies (40.00/M) Vivantio Helpdesk Pro WonderDesk LBi Software Hornbill TSC2 Help Desk VersaDev SysAid Polar SpellChecker ScriptLogic IssueNet Alloy Navigator IssueTrak BMC