Call Center Software Users Tech Decisions

Call Center Software Users Tech Decisions mailing list allows marketers to target professionals within several industries who use this technology to manage communication channels such as phone, instant messaging, and live chat. Along with this software resource, professionals in this list purchase products ranging from telecommunication systems to office supplies for daily business operation.

SEGMENTS
132,494 Total Universe / Universe Rate $175.00/M
132,494 Postal $175.00/M
100,695 Phones + $65.00/M
105,995 Email Addresses $600.00/M

Description

Call Center Software Users Tech Decisions mailing list allows marketers to target professionals within several industries who use this technology to manage communication channels such as phone, instant messaging, and live chat. Along with this software resource, professionals in this list purchase products ranging from telecommunication systems to office supplies for daily business operation.

REACH SOFTWARE USERS INCLUDING: IT directors, help desk managers, multimedia director, network administrators, systems analyst, telecommunications director, call center representative, account representative

 

SOFTWARE FUNCTIONALITY:

Companies and professionals in this list use call center software such as Avaya and eGain to help them run their customer support and help desks more efficiently. With capabilities that include auto dialer, voicemail, automatic callback, interactive voice response, automatic call distributor and call wait queues, software users are able to quickly direct calls to the correct party and address customer concerns with minimal hold times and reduced dropped calls. Many call center applications offer analytics and ticketing features to help software users resolve issues. An essential resource for any business, this software improves help desk efficiency and improves the overall customer experience. Software users in this list seek reliable vendor partners to provide the products and services needed to be proficient in day to day tasks.

 

INDUSTRIES UTILIZING SOFTWARE: Defense, technology, computer, financial, retail, government, aerospace, public services, insurance, hospitality, education, manufacturing, healthcare, IT, logistics, and more.

 

PRODUCTS PURCHASED: Industry magazines, phones, computers, software, laptops, mobile devices, computer peripherals, internet services, servers, routers, LANS, business attire, desktop storage, file storage, diagnostic tools, modems, training resources, office supplies, and office furnishings.

 

LIST PURCHASERS:  Industry publications, computer manufacturers, software developers, consulting firms, technology providers, tradeshow organizers, financial institutions, credit card issuers, and continuing education providers.

SELECTS
Transmission $110.00/M
HTML Set Up $150.00/F
Suppression $150.00/F
Title Level $20.00/M
Job Function $20.00/M
Industry $20.00/M
Technologies $40.00/M
Max Contact per site $10.00/M
Geo $15.00/M
ADDRESSING
Key Coding $5.00/M
Email $100.00/F
FTP $100.00/F

Profile



		
Title Level   (20.00/M)
Chief/Head 		
Svp/VP 		
Directors 		
Managers 		
Below Mgr/Staff 		

		
Job Function   (20.00/M)
CEO/President/Owner/MD 		
Other C-Suite 		
Finance/Accounting 		
IT 		
Sales/Marketing/Business Development 		
Operations 		
Customer Services/Customer 		
Engineering 		
HR/Training 		
Purchasing/Procurement 		
Research 		
Others 		

		
Industry   (20.00/M)
01-09 - Agriculture,Forestry,Fishing 		
10-14 -Mining 		
15-17 - Construction 		
20-39 - Manufacturing 		
40-49 - Transportation and Public Utilities 		
50-51 - Wholesale Trade 		
52-59 - Retail Trade 		
60-67 - Finance,Insurance,Real Estate 		
70-89 - Services 		
91-99 - Public Administration 		
Unknown 		

		
Technologies   (40.00/M)
Transera 		
Syntellect 		
Azavea 		
VPI 		
Dot Hill 		
LiveOps 		
Packet8 		
SURADO CRM 		
Envision 		
Five9 		
Voxeo 		
inContact 		
Transversal 		
Vocalcom 		
DataCore 		
eGain 		
StrataExplorer 		
Argus ONE 		
EMC 		


Ordering Instructions

  • 5,000 Name Minimum Order $0.00 Minimum Price
  • Net Name is allowed
  • Please Inquire about Exchange
  • Broker Commission 20% on base
  • Please Inquire about Reuse
  • Cancellation fee at $100.00/F: All orders are approved on a reciprocal rental. Orders cancelled prior to merge are subject to a $100/F cancellation fee plus any applicable production charges. Orders cancelled after merge purge are payable in full.
  • All postal, telemarketing, and email data is available on a releasable unlimited use basis.