List Rental - Statlistics

Call Center Software Users Tech Decisions

Call Center Software Users Tech Decisions mailing list allows marketers to target professionals within several industries who use this technology to manage communication channels such as phone, instant messaging, and live chat. Along with this software resource, professionals in this list purchase products ranging from telecommunication systems to office supplies for daily business operation.

SELECTS

132,494 Total Universe / Universe Rate $175.00/M
132,494 Postal $175.00/M
100,695 Phones + $65.00/M
105,995 Email Addresses $600.00/M

DESCRIPTION

Call Center Software Users Tech Decisions mailing list allows marketers to target professionals within several industries who use this technology to manage communication channels such as phone, instant messaging, and live chat. Along with this software resource, professionals in this list purchase products ranging from telecommunication systems to office supplies for daily business operation.

REACH SOFTWARE USERS INCLUDING: IT directors, help desk managers, multimedia director, network administrators, systems analyst, telecommunications director, call center representative, account representative

 

SOFTWARE FUNCTIONALITY:

Companies and professionals in this list use call center software such as Avaya and eGain to help them run their customer support and help desks more efficiently. With capabilities that include auto dialer, voicemail, automatic callback, interactive voice response, automatic call distributor and call wait queues, software users are able to quickly direct calls to the correct party and address customer concerns with minimal hold times and reduced dropped calls. Many call center applications offer analytics and ticketing features to help software users resolve issues. An essential resource for any business, this software improves help desk efficiency and improves the overall customer experience. Software users in this list seek reliable vendor partners to provide the products and services needed to be proficient in day to day tasks.

 

INDUSTRIES UTILIZING SOFTWARE: Defense, technology, computer, financial, retail, government, aerospace, public services, insurance, hospitality, education, manufacturing, healthcare, IT, logistics, and more.

 

PRODUCTS PURCHASED: Industry magazines, phones, computers, software, laptops, mobile devices, computer peripherals, internet services, servers, routers, LANS, business attire, desktop storage, file storage, diagnostic tools, modems, training resources, office supplies, and office furnishings.

 

LIST PURCHASERS:  Industry publications, computer manufacturers, software developers, consulting firms, technology providers, tradeshow organizers, financial institutions, credit card issuers, and continuing education providers.

 

 

PROFILE

  • 
    Title Level   (20.00/M)
    Chief/Head 		
    Svp/VP 		
    Directors 		
    Managers 		
    Below Mgr/Staff 		
    
    		
    Job Function   (20.00/M)
    CEO/President/Owner/MD 		
    Other C-Suite 		
    Finance/Accounting 		
    IT 		
    Sales/Marketing/Business Development 		
    Operations 		
    Customer Services/Customer 		
    Engineering 		
    HR/Training 		
    Purchasing/Procurement 		
    Research 		
    Others 		
    
    		
    Industry   (20.00/M)
    01-09 - Agriculture,Forestry,Fishing 		
    10-14 -Mining 		
    15-17 - Construction 		
    20-39 - Manufacturing 		
    40-49 - Transportation & Public Utilities 		
    50-51 - Wholesale Trade 		
    52-59 - Retail Trade 		
    60-67 - Finance,Insurance,Real Estate 		
    70-89 - Services 		
    91-99 - Public Administration 		
    Unknown 		
    
    		
    Technologies   (40.00/M)
    Transera 		
    Syntellect 		
    Azavea 		
    VPI 		
    Dot Hill 		
    LiveOps 		
    Packet8 		
    SURADO CRM 		
    Envision 		
    Five9 		
    Voxeo 		
    inContact 		
    Transversal 		
    Vocalcom 		
    DataCore 		
    eGain 		
    StrataExplorer 		
    Argus ONE 		
    EMC
     	 

 

ORDERING INSTRUCTIONS

 

SELECTS

SCF $15.00/M
State $15.00/M
Zip $15.00/M
Title Level $20.00/M
Job Function $20.00/M
Industry $20.00/M
Technologies $40.00/M

ADDRESSING

Key Coding $3.50/M
Email $100.00/F
FTP $100.00/F